Privacy

This privacy policy sets out how Qualia Care uses and protects any information that you give Qualia Care, and governs the privacy of its users who choose use this website.

Qualia Care is committed to ensuring that the user’s privacy is protected. Should we ask the user to provide certain information by which the user can be identified when using this website, then the user can be assured that it will only be used in accordance with this privacy statement.


This website complies to all UK national laws and requirements for user privacy.

Qualia Care may change this policy from time to time by updating this page. The user should check this page from time to time to ensure that they are satisfied with any changes.

Information collected


We may collect the following information:

•    Name and job title

•    Contact information including email address

•    Demographic information such as postcode, preferences and interests

•    Other information relevant to customer surveys and/or offers

Information uses


We require this information to understand user needs and provide users with a better service, in particular, for the following reasons:

•    Internal record keeping

•    To improve our products and services

•    Promotional emails about new products, special offers or other applicable information 

•    Market research

•    Website customisation

Security


Qualia Care is committed to ensuring the security of the user’s information. In order to prevent unauthorised access or disclosure, suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online have been implemented.

How we use cookies


This website uses cookies to better the user’s experience while visiting the website. Where applicable, this website uses a cookie control system allowing the user, on their first visit to the website, to allow or disallow the use of cookies on their computer / device. This complies with recent legislation requirements for websites to obtain explicit consent from users before leaving behind or reading files such as cookies on the user’s computer/device.

Cookies are small files saved to the user’s computer hard drive that track, save and store information about the user’s interactions and usage of the website. This allows the website, through its server, to provide the users with a tailored experience within this website.
Users are advised that if they wish to deny the use and saving of cookies from this website on to their computer’s hard drive, they should take necessary steps within their web browser’s security settings to block all cookies from this website and its external serving vendors.

This website uses tracking software to monitor its visitors to better understand how they use it. This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to the user’s computer hard drive in order to track and monitor the user’s engagement with and usage of the website, but will not store, save or collect personal information. The user can read Google’s privacy policy for further information: http://www.google.com/privacy.html

Other cookies may be stored to the user’s computer hard drive by external vendors when this website uses referral programs, sponsored links or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved or collected.

The user can choose to accept or decline cookies. Most web browsers automatically accept cookies, but the user can usually modify their browser setting to decline cookies if they prefer. This may prevent the user from taking full advantage of the website.

External links


Although this website only looks to include quality, safe and relevant external links, the user should always adopt a policy of caution before clicking any external web links mentioned throughout this website.

Qualia Care cannot be responsible for the protection and privacy of any information which the user provides whilst visiting such sites, as they are not governed by this privacy statement. The user should exercise caution and look at the privacy statement applicable to the website in question.

Controlling personal information


The user may choose to restrict the collection or use of their personal information in the following ways:

•    Whenever asked to fill in a form on the website, the user should look for the box to click to indicate that they do not want the information to be used by anybody for direct marketing purposes

•    If the user has previously agreed to Qualia Care using their personal information for direct marketing purposes, they may change their mind at any time by contacting Qualia Care.

Qualia Care will not sell, distribute or lease the user’s personal information to third parties unless we have the user’s permission, or are required by law to do so. We may use the user’s personal information to send them promotional information about third parties which may be of interest to them, should they inform us of their wish for this to occur.

The user may request details of personal information relating to them held by Qualia Care under the Data Protection Act 1998. A small fee will be payable. The user may obtain a copy of the information held by request.

If the user considers that any information held by Qualia Care on the user is incorrect or incomplete, the user should contact Qualia Care as soon as possible. Qualia Care will promptly correct any information found to be incorrect.